Privacy Policy

At Taxation & Professional Services, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, retain, and protect your data when you visit our website and use our services. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

Who we are

Taxation & Professional Services is an Australian tax consultants firm providing tax and accounting services to individuals and businesses. Our website address is www.tpsmackay.com.au. If you have any questions or concerns about this Privacy Policy, please contact us at tps@tpsmackay.com.au.

Collection and Use of Personal Information

In order to fulfill our obligations and provide you with comprehensive taxation and accounting advice, we may need to gather and retain detailed information that personally identifies you or contains information or opinions about you. The personal information we collect may include:

  • Name.
  • Date of birth.
  • Gender.
  • Address (including email address).
  • Phone numbers.
  • Tax file number.
  • Information pertaining to employment, family, obligations, and social security eligibility information.
  • Financial information, including current financial circumstances i.e. assets, obligations, income, and expenses.

We prioritise the confidentiality and security of your personal information. We will seek your consent before using or disclosing any sensitive information for direct marketing purposes.

Who we share your data with

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your data with:

  • Trusted third-party service providers: We may engage third-party companies or individuals to perform certain services on our behalf, such as website hosting, data analysis, and customer support. These service providers will have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your data.
  • Legal requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, government inquiry, or to protect our rights, property, or safety, or that of others.

How long we retain your data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal and regulatory obligations. We will securely delete or anonymise your personal information when it is no longer needed.

What rights you have over your data

You have certain rights regarding your personal information. You can request access to, correction, or deletion of your personal information. You may also have the right to restrict or object to certain processing activities. To exercise these rights or for any privacy-related inquiries, please contact us at tps@tpsmackay.com.au. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Where your data is sent

Your personal information may be stored and processed in Australia or any other country where our service providers operate. By providing us with your personal information, you consent to the transfer of your data to these locations.

Please note that while we strive to protect your personal information, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, but we cannot guarantee absolute security.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your computer or device that enable us to recognise and remember certain information about you. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your computer or device until you delete them) to provide you with a personalised experience and improve our services. By using our website, you consent to the use of cookies as described in this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy periodically for any updates.

By using our website and providing us with your personal information, you consent to the collection, use, disclosure, retention, and protection of your data as described in this Privacy Policy.

Last Updated: 17/06/2023